Contact Us

We're happy to hear from couples, vendors, and anyone interested in The Aisle Collectives. Use the channels below to reach the right team.

General Enquiries & Support

• Email: hello@theaislecollective.lk
• Phone / WhatsApp: +94 77 000 0000
• Hours: Monday to Friday, 9:00 AM – 6:00 PM (Sri Lanka Standard Time, UTC+5:30)

Billing & Payments

For questions about a payment, refund request, or invoice, email billing@theaislecollective.lk with your order reference and the email address on your account.

Vendor Partnerships

If you run a wedding business and would like to list with us, email vendors@theaislecollective.lk or sign up directly at /signup/vendor.

Business Address

The Aisle Collectives
Colombo, Sri Lanka

Response Time

We aim to respond to all enquiries within two business days. During peak wedding season (November – March) responses may take slightly longer — thank you for your patience.

Report an Issue

If you're experiencing a problem with a booking, a vendor, or a payment, please contact us as soon as possible so we can help resolve it. Include your account email, booking reference (if applicable), and a description of the issue.